Privacy Policy
Effective Date: 01-12-2024 | Last Updated: 10-14-2026
Your privacy is important to us. At Totally Mechanics LLC, we are committed to protecting the
personal information you share with us. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you visit our website or use our services. Please read this
policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, and mailing address when you fill out forms on our website, call
us, or visit our shop.
Payment information when you make a purchase.
Non-Personal Information:
Browser type, IP address, operating system, and browsing behavior on our website.
Cookies and similar tracking technologies to enhance your user experience.
Information from Third Parties:
Social media accounts or other services that you link with our website, if applicable.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our services.
To process transactions and send confirmations.
To communicate with you, including responding to inquiries and sending promotional content (with
your consent).
To analyze usage trends and improve our website.
To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third-party vendors that help us with payment processing, data analysis, email
delivery, text message delivery, hosting, and customer service.
Compliance with Laws: Authorities or other entities when required by law, such as in response to
subpoenas or court orders.
Business Transfers: In connection with a merger, sale, or transfer of company assets.
Mobile Information: No mobile information will be shared with third parties or affiliates for marketing
or promotional purposes. Text messaging originator opt-in data and consent will not be shared with
any third parties. Information may only be shared with service providers as needed to deliver our text
messages.
4. Your Rights and Choices
As a user based in the United States, you have the following rights:
Access and Correction: Request access to or corrections of your personal data.
Opt-Out: Unsubscribe from marketing emails, stop text messages by replying STOP, or refuse
certain types of data collection (e.g., cookies).
Data Deletion: Request the deletion of your personal information where applicable.
To exercise these rights, please contact us at nathan@totallymechanics.com.
5. Data Security
We implement industry-standard security measures to protect your personal information. However,
no system can guarantee complete security, and you provide your information at your own risk.
6. Cookies and Tracking Technologies
We use cookies to:
Improve website performance.
Analyze website traffic.
Provide personalized content and advertisements.
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy
practices of those websites. We encourage you to review the privacy policies of any third-party sites
you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal
information from children. If we become aware that we have collected information from a child, we will
take steps to delete it promptly.
9. Text Messaging (SMS) Terms
By providing your mobile number and agreeing to receive text messages, you agree that Totally
Mechanics LLC may send you autodialed SMS or MMS messages, including appointment reminders,
service updates, and invoice notifications.
You will receive around 4-5 messages per service visit. Message frequency may vary.
Message and data rates may apply.
Consent to receive text messages is not a condition of any purchase or service.
You may opt out at any time by replying STOP to any message you receive from us. You may receive
one final message confirming your opt-out request.
For help, reply HELP to any message, or call us at (330) 674-6601.
Carriers are not liable for delayed or undelivered messages.
You agree to notify us of any changes to your mobile number so we can update your account.
Data obtained from you in connection with this SMS service may include your cell phone number,
your carrier’s name, and the date, time and content of your messages, as well as other information
that you provide. We use this information only to contact you and to provide the services you request
from us. We do not sell, rent, or share your mobile number or SMS consent with third parties for
marketing or promotional purposes.
We may change or terminate the SMS service at any time, with or without notice.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable
laws. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: nathan@totallymechanics.com
Phone: (330) 674-6601
Address: Totally Mechanics LLC, 6615 County Road 189, Millersburg, OH 44654
We are committed to addressing your concerns and resolving any privacy issues promptly.
Thank you for trusting Totally Mechanics with your personal information. Your privacy matters to us.